Service

Replacement Guarantee

SimpleHuntHR Services Replacement Guarantee

Replacement Guarantee

At SimpleHunt, our Replacement Guarantee reflects our commitment to quality, reliability, and long-term hiring success. Our replacement guarantee ensures that if a candidate placed by us does not meet expectations or leaves within the agreed guarantee period, we provide a suitable replacement at no additional professional cost.

At SimpleHunt, transparency and clarity are central to our replacement policy. We clearly define terms, timelines, and expectations upfront, ensuring a smooth and professional experience for our clients. Our team works closely with employers to understand the reason for replacement and initiates the process promptly to minimize disruption to business operations.
Our goal is to restore workforce continuity as quickly as possible without compromising standards. At SimpleHunt, our replacement guarantee is not just a policy—it’s a promise to support your business with dependable talent and responsible recruitment practices.

Committed to Quality, Backed by Replacement Guarantee

Quality-Focused Commitment

We provide a free replacement within the agreed period if a candidate exits or does not meet expectations. We stand by the quality of our placements, ensuring you receive reliable and suitable talent.

Assured Replacement for Risk-Free Hiring

With our replacement guarantee, we support organizations by ensuring continuity in hiring. If a candidate exits or does not meet expectations within the agreed period, we provide a timely replacement at no additional cost.

Steps in Replacement Guarantee

Initiate Request

The customer reports the issue to support (via email/portal/phone), provides order details and proof of purchase, and explains the defect.

Verify Eligibility

The company checks the product’s guarantee period, validates defect evidence (photos/videos), and confirms policy terms.

Process Replacement

Once approved, the faulty item is returned, and the company sends a replacement or arranges delivery to the customer

FAQs – Replacement Guarantee

Function evaluation helps the HR department ensure that the company is successful at both a strategic level to with service delivery and support. That way, the company is able to deliver the level of services required while operating strategically.

Typical guarantee periods range from 30 days to 45 days from the candidate’s start date. What conditions must be met for the guarantee to be valid? Common conditions include:

  • Full payment of the original placement fees.
  • Replacement request made within the agreed timeframe.
  • Job description and terms remain unchanged.
  • The agency has exclusive rights to recruit the replacement for a set period.

You typically must notify the recruitment agency in writing within a short window after the candidate’s departure (often within 7–14 days) and give them exclusive opportunity to source the replacement.

Yes. Guarantees often don’t apply if:

  • The role or job description changed significantly.
  • The candidate leaves due to redundancy or company restructuring.
  • Fees haven’t been fully paid according to the contract.
  • You hire a replacement candidate through another recruiter during the exclusive period.

Generally no — the replacement guarantee applies only to the initial placement and not to subsequent replacements or different roles.

Typically no — if the client hires a replacement through another agency or on their own during the exclusive period, the guarantee may be void.